Refund & Return Policy – Luamè Beauty

Due to hygiene and safety reasons, skincare and beauty products cannot be returned once opened, used, or tampered with.

We accept returns only if:

• The wrong product was delivered
• The product arrived damaged
• The product arrived defective

Return requests must be made within 7 days of receiving your order.

To request a return, contact:
support@luamebeauty.com or whatsapp +27788635693

Please include:

• Your order number
• Photos of the product
• Description of the issue

Refunds are processed only after inspection and approval.

Important:
Results from skincare products vary from person to person depending on skin type, consistency of use, and lifestyle. Luamè Beauty does not guarantee identical results for every customer.

Customers are responsible for reviewing ingredients before purchase to avoid allergic reactions. Patch testing is strongly recommended before full use.